Shaun is a very knowledgeable agent. He promptly returned phone calls and was patient throughout all the questions. He was very helpful at explaining each step of the process. Furthermore, his recommendations on other areas such as home inspection and repair were excellent as well. Shaun really knows his way around the Maryland real estate market, specifically Baltimore area and I would recommend him to anyone looking for a buying/selling real estate agent because of his attentiveness, resourcefulness and dedication.