This was my first home purchase in 21 years, so I was pretty apprehensive about the process, and especially in this very unusual market during a pandemic. Courtney was an absolute godsend. She was professional, tenacious when I needed her to be, patient and perceptive at figuring out what I was looking for (even as I was till figuring it out!), and always, always quick to respond. I felt very much at ease and well taken care of throughout the entire process. What I had been dreading turned out to be a walk in the park, thanks to Courtney, Ksenia, and the rest of the outstanding team.